Koreshan is on the crappiest server ever

I know most people think that about their servers on SL that preform poorly. I get the mental image of the staging server we used at Staples, which was a door stop for the IT department and no one in the room knew what it did so if they needed to say, charge their cell phone for a bit, they'd happily cut the power from it.

Last weekend the rolling restart ended up cutting Koreshan off from the rest of the grid. You could still get there, but after that there was no game functionality you could do (receive items, IMs, TP, attach, upload, build.)


So last night the sim was offline for hours along with 2, 000 other doorstops, coasters and things people can rest their wet umbrellas on.

So this sucks. There isn't anything we can do about service that we haven't already tried. Draconic contacted them about our lag and they told us we were just upgraded to a grade 4 server and that server "has a bug." No estimate of when they'll fix the bug or if they even bother while they work on their havok, windlight and absolutely retarded search engine (well it is! Seriously, they need to use a google wysiwyg instead of making proper fucking queries themselves? There are whole companies who specialize in search engine technology they can commission to help them with this! Not only that the only thing they could have actually fucking done that's helpful is a search by multiple keyword or heirarchy searching, which they didn't do. Fucking morons. Get a fucking usability expert over there for god's sake.)

And I fully realize a developer and the people who work on the servers are 2 different skillsets and it's not like you can say "Hey Buddy, today we work on server flowcharts! No more windlight for you!" But you can say decrease your developer staff and increase your tech people to make your goddamn game stable. I plan on buying a sim next year, I really don't want to be flushing $$ down the toilet.


*whew* So after "it has a bug!" we got "your textures are too big, everything needs to be 256x256" Since fucking when? I can only really speak for me and trinitee, but everything we use are 512 or 256, which has always been the standard. If everyone is using those sizes then they are absolutely full of shit and we are getting the standard "ah my computer died!" "Well did you try plugging it in?" answer. Did you even look at the sim? Oh yes.. while you were sleeping.

And you can't really get pissed at a linden customer service rep cause they are like 3 people down the line of the person who actually prioritizes getting shit actually done. I image their priority list is like this:
1) get new users
2) improve game stats
3) write paper on how we are cool so we get new users
.
.
.
.
.
13892834) fix that grade 4 server bug.

Which I'm sure is after polling staff about whether they prefer pepsi or coke in the vending machines and if they should go to PJ O'hoolihans or R.J Shenanigans for drinks after work.


I was hoping I'd feel a little better writing this and I do. But I'm still going to log into a busted crap server and that still sucks.